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Have you also sent in a sample and are waiting for the results?
Due to machine repairs combined with delays in the delivery of spare parts, staff shortages and a simultaneous significant increase in the number of samples, there is currently a considerable delay in the evaluation of samples.
The good news is that the delay has no effect on the quality of the samples sent in. The evaluation of blood and urine samples can take place without any restrictions. Submitted samples are kept refrigerated in the laboratory. In the urine samples, the added boric acid ensures a longer shelf life.
Normally we need about 21 days for urine samples for the evaluation after receipt of the samples in the laboratory. Currently, we need about twice that time. The orders will be processed one after the other.
We apologise for the delay.
Do you have any further questions? Please feel free to email us on email@example.com
Your osteolabs team